I have a Whirlpool Trashmasher Compactor (installed in 1985). The ram is stuck in the down position, and I cannot open the compactor drawer door. When I turn the switch on, I hear the motor humming but the ram is not moving. The drawer door is fully closed but slightly rotated clockwise. How can I get the ram upward if the motor just hums, and if that is not possible, how do I get the compactor out to repair or replace it?

June 8th, 2024

Boiling water for soup on the gas top burner when I poured dry soup mixture into the water it boiled over. Now my burners are sparking continuously. I have shut off electricity to the stove top. How do I stop the sparking?

September 26th, 2024

I have a GE dishwasher (model GSD3301K65BB) that doesn't drain. I checked the drain hose and it's not clogged. How can I troubleshoot and fix this issue?

December 11th, 2023

My display light just stopped working on my new Whirlpool microwave. All other functions seem to be working. What could be the issue and what should I do?

January 4th, 2024

My front-loading washer, model GFW550SSNWW, is not starting. It goes to the door lock signal but nothing happens, then it displays 'door' on the screen. I replaced the door latch assembly, but the issue persists. The unit is only 2 1/2 years old, and the hinges and door strike seem fine. What could be the problem, and what should I do?

July 7th, 2024

How do you force this model into a defrost cycle and how do you end this test? The refrigerator is not cooling, the evaporator fan and condenser fan are running, the compressor is cold and does not run, and there is no 120 VAC to the compressor. I thought maybe it is stuck in the defrost mode.

July 12th, 2024

My upright freezer is cooling but not below 40 degrees. I can hear a low or soft sound when the door is open, but not when it's closed. The door doesn't seal properly, and the compressor is hot. The freezer has been fine for 10 years, but it started making a noise like a belt going out two weeks ago. What could be the issue?

February 5th, 2024

How do I reset my Kenmore dishwasher when the lock (red light) won't go off, even after holding the button for 4 seconds as instructed?

July 3rd, 2024

I have a Westinghouse freestyle refrigerator Model No. RJ532T Serial No. 21653211. The unit runs but the freezer won't make ice cream hard and the provision department doesn't get very cold. I have measured the temperatures (with the thermostat set to max cool) at: Freezer: minus 12.5 degrees C (min) and the provisions cabinet at between 6.5 and 9 degrees C. Could you please advise if this fridge should get colder than this and if so what might be the cause of it not getting colder?

December 17th, 2023

My Bosch freezer GSU23420GB FD 8201 (frost-free) won't go below -13°C. I found the radiator cover was completely frozen, so I defrosted it. A friend suggested the thermostat might be stuck and advised replacing it. I can't find a thermostat on the circuit diagram and assume it's part of another component like the main PCB. What part should I replace to fix this problem, which happened about a year ago and has run well since then?

August 3rd, 2024

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