asked

A family member is experiencing issues logging into Gmail on multiple devices (a desktop PC, a laptop, and an Android tablet). When they try to log in, Google won't accept the correct password, requiring a password change. This process involves authentication messages and SMS, which sometimes arrive too late. After changing the password, another device won't accept the new password, leading to an endless loop. The user also uses Thunderbird for Gmail. What could be causing this issue and how can it be resolved?

October 5th, 2024

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