asked
After a remote session to resolve a hyperlink issue in Outlook, I am now experiencing new problems with Firefox and printing. The expert took control of my computer but ended the session without fully resolving the issue. Now, Firefox shows a 'couldn't load XPCOM' message, and I can't print or scan, even after trying to connect via USB. What could be causing these issues, and how can they be resolved?
July 11th, 2024
I lost my Windows 10 and had to reset back to Windows 7. Can someone help me get back to Windows 10?
June 29th, 2024
A website (https://www.gate1travel.com/res/) is being blocked on my Samsung Galaxy tablet (approximately 5 years old) using the Chrome browser. I have had no previous issues and just discovered this problem yesterday. What steps can I take to unblock and secure this website?
July 2nd, 2023
I am unable to rate the last two experts I interacted with on the website. The rating screen does not appear, and I am unable to rate them interactively as I have done before. What can I do to resolve this issue and ensure the experts receive their ratings?
January 15th, 2024
My 12-year-old Dell Dimension 9100 has died, likely due to a motherboard or processor issue. The data is still on the hard drive. What are my options for retrieving this data and moving it to another device?
July 12th, 2024
I am unable to log into any account, including iTunes, on my HP ProDesk computer running Windows 10. This issue has been ongoing for over a month, and I keep getting a message that I forgot my password. What can I do to resolve this?
February 9th, 2023