asked

After having my computer cleaned, I lost all my passwords and need to reset them. I am having trouble accessing my DNA results and family tree. My computer is a Dell laptop with Windows 7 and I use Google Chrome. I don't know the exact Dell model, as it was sent to me by my son last year. I haven't installed any updates recently. I tried accessing my account but it asked for a code that was sent to me, but I need to leave my account to get the code. How can I reset my password and get back into my account?

April 22nd, 2023

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