I have a Dell Inspiron 1525 laptop with Windows 7 (32-bit). Two important updates, 'Security update for Microsoft Silverlight (KB2668562)' and 'Windows 7 Service Pack 1 (KB976932)', won't install, and I can't install Internet Explorer 9, getting error code 490 consistently. How can I resolve this issue?

May 22nd, 2024

I keep receiving a lot of spam even though I forward them to spam@.gov. The spam is coming into my sbcglobal.net address and then onto my Apple address. If I try to unsubscribe on the Apple address, it says it's an invalid address, indicating they originate from the sbcglobal address. Some are normal advertisers, while others are junk like Viagra ads. I forward all of these to spam@.gov, but I still receive them daily. This has been going on for 3 months and nothing has helped. How can I stop this?

October 22nd, 2023

I cannot print my e-mails. Are you using a web browser like Internet Explorer, the one with the blue "e" icon, to access your emails and print from there? Are you able to print using other programs like MS Word, Excel or Notepad?

April 12th, 2023

Suddenly, my printer stopped working with the message 'Line 2107. Unexpected call to method or property access. Do you want to continue running scripts on this page?' I cannot print any emails, but I can print from websites using Mozilla Firefox, not Internet Explorer. What could be causing this issue and how can I resolve it?

March 8th, 2023

I have bought a BT Freelance XD 8500 and it does not work, yet the broadband works. What could be the issue and what information do I need to provide to troubleshoot it?

November 25th, 2024