All 'My Documents' have vanished. I have a Samsung desktop running Microsoft 10, and I installed updates a few months ago. I've used My Docs in the last few days, but now they're gone. What could be the issue and how can I recover them?

February 19th, 2024

My num lock was not on when I logged on to my Toshiba Satellite laptop running Windows 10, and I forgot my Microsoft account password. How do I reset my password and avoid future login prompts?

November 25th, 2023

I have purchased a Trend Micro Maximum Security product for two Macs from a retailer. When I try to install it via shop.trendmicro.com.au/getMAC as per the installation instructions, nothing happens. What do I do now?

January 5th, 2023

My Windows 10 HP Pavilion G7 Notebook PC has been experiencing issues with the Start menu, which only appears after multiple restarts. Additionally, the computer recently failed to boot and is now booting very slowly. What could be causing these issues and how can they be resolved?

February 25th, 2024

I keep getting a message that says Skype's home page is down and to try again later. This has been happening for 3 days. I have a Dell gamer computer and haven't installed any updates recently. What can I do to resolve this issue?

November 23rd, 2024