asked

Can PopMoney be accessed without knowing the consumer’s credentials? I have a customer who said he did not initiate his PopMoney account and transfer. However, the person that initiated the account was able to answer all the out-of-wallet questions, had access to the customer’s online banking credentials, and there were no failed attempts when answering out-of-wallet questions. My President wants to know for sure that only the customer could have initiated the transaction due to the credential security measures PopMoney has in place.

February 21st, 2023

Sign Up to View Answers

Create an account to view answers and interact with the community!