I keep getting a pop-up saying it is soon to expire, and the troubleshoot says the remote device or resource won't accept the connection. I have a valid user number. My network appears in the Wi-Fi list, and other devices are connecting to the router. I'm using an Acer laptop with Windows 10, and I don't have a smartphone. I want to have secure remote assistance, but I forgot my sign-in name for this site.

March 2nd, 2023

I need to uninstall Windows 7 Service Pack 1 (SP1) from my HP model p6340f computer running Windows 7 Home Premium to reload Windows 7 without losing my programs. I have tried uninstalling SP1 through Windows Update and using the Command Prompt, but neither method worked. What other options do I have to successfully uninstall SP1?

May 29th, 2023

I have a Dell Latitude 7480 running Windows 7. I want to reset the computer to factory defaults, but I can't remember the password and username. How can I reset the computer without logging in?

March 14th, 2023

I am unable to log into my Google account on Google Play. I have tried resetting my password multiple times, but it doesn't accept the new password. I also tried entering a code sent to my email, but the screen to enter the code disappears. How can I resolve this issue and regain access to my Google account?

October 24th, 2024

I am unable to access my Dell Inspiron M7318 running Windows 8. I have only used the computer a few times and do not remember the password. What can I do to regain access to my computer?

November 4th, 2023