Mary J. asked
Hello, are you there, sir? I am a past customer of yours, and have a new question to ask you. Thanks a lot.
May 11th, 2024
Lisa M. answered
Hi, what's the question that you need solved? Note: please ignore the remote-assistance/premium-serv...
May 11th, 2024
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I tried to change my Dropbox storage to the free option since I don’t use more than that, but I keep getting billed for the old 11.99 level. I updated Dropbox yesterday. What have I tried so far with my Dropbox? What should I do to successfully downgrade to the free level without being billed?
June 13th, 2024
I am experiencing an issue with my iPhone, and I refuse to pay an additional five dollars for assistance. I demand that the problem be rectified immediately. What can be done to resolve this issue without requiring payment?
July 31st, 2024
I'm receiving too many ads and ordered from a company called Titan-Man in the UK, but I haven't received my order. I'm not tech-savvy and don't know how to open a browser. I have antivirus software and firewalls, but I'm unsure if they're blocking my emails. I also need these ads to stop as they're affecting my sleep. What should I do?
May 24th, 2023
I forgot my Gmail password and have tried all recovery options, including my second backup, but still cannot access my account. I am now required to wait 3 to 5 business days, which I cannot do. How can I expedite this process or recover my account sooner?
July 10th, 2024
There is a box stuck in the middle of my computer screen. The box has volume text and a bar in it. It stays there all the time and blocks the text. What can I do to remove it?
October 6th, 2024