asked
Hello, my husband and I have been with McAfee for a long time. My husband passed away last September, and I received a notification for the renewal of my subscription in April, which I paid. I received an email to download my subscription, but I cannot get anything to work. I am now told I am unprotected, even though I have paid. I am wondering if the problem is that the account was in my husband's name. I am not good with technology, so I am hoping someone can help me.
March 13th, 2024
I am having trouble logging into my Google account. I tried changing the password but it didn't work, and now I'm stuck in a loop. Can you help me recover my account?
July 7th, 2024
How do I recover my Apple ID password if I think my son may have tried to change it, and I have an email address and phone number linked to the account?
February 10th, 2024
I have been hacked on Facebook and cannot access my account with my email address or phone number. What should I do to regain access to my account?
July 25th, 2024
I paid for a one-year contract for a software service yesterday, but I am now unable to proceed without paying again. I had issues moving forward after the initial payment, and my computer locked up during the process. How can I proceed with the software without paying again?
March 15th, 2024
I am trying to get an appointment for a friend, William Conder, at ***** in Bountiful, Utah. He had a scammer mess up his internet, causing his internet to shut down. He would like the first possible appointment ASAP. What specific product are you working with, and can you send a repair person to his house ASAP?
April 28th, 2023