asked
Hi Pearl, I have a Dell computer and recently installed updates. I cannot log into any email addresses and the computer does not remember passwords. What should I do?
September 19th, 2024
I have a Surface 3 Pro. After a recent Microsoft update, my keyboard started malfunctioning, and my ISP unexpectedly cut off my internet, causing my accounts and files to disappear. I accidentally initiated a System Restore and now the screen is asking for a recovery key from a non-existent website. What should I do?
April 16th, 2024
I have a brand new HP computer running Windows 10, but I prefer Windows 7. How can I install Windows 7 on it?
September 19th, 2024
The Magic Jack isn't working. We cannot call out and when someone tries to call here they are told to leave a message. What's up?
January 22nd, 2023
I need help setting up a live stream for my daughter's wedding and I can't find the TV input for DVI. The TV remote doesn't offer DVI options and I'm unsure how to proceed.
March 20th, 2024
I want to get a Microsoft account, but they say I have put in wrong information and do not trust me. I am 84 years old and not very knowledgeable about computers. My children usually help me fix things when I make mistakes. How can I convince them that I am genuine and get a Microsoft account?
March 16th, 2023