My account has been hacked and I need it back. Are you still able to log in to your account? Have you ensured your other accounts are safe, especially if they use the same username or password? Is there anything else the Computer Expert should know before I connect you?

March 31st, 2023

I have an external microphone (Marantz mpm1000) that is not working on my Lenovo ThinkPad. I want to record music and voice. I have tried setting it up in the general settings and tested it, but it doesn't pick up sound. What could be the issue and what steps can I take to resolve this?

April 15th, 2023

I need to make a payment, but I am being listed as a business account. I am 81 years old and do not want to spend precious time trying to pay. I have the same info with Comcast and they never have an issue being paid. What online service do I have a business account for, and how can I resolve this billing issue?

March 14th, 2024

How do I change the ethernet settings for my desktop computer to improve its speed, which is currently much slower (around 90) compared to my laptop (900)? The ethernet connection on the desktop is also different from the laptop's connection.

June 1st, 2023

I accidentally created a second account on google.tv.YouTube.com and I can't find a way to delete it. Additionally, I want a refund for the months of November through February. How can I delete the second account and request a refund?

May 23rd, 2024