I'm on Bermuda and added a travel pass yesterday. I signed onto the local WiFi and can do almost everything, but I cannot send or receive texts from my friends on Verizon. I did get a text from one on AT&T. I'm using Messages on a Google Pixel 3 phone from Bermuda to Massachusetts. What steps can I take to resolve this issue?

March 2nd, 2024

We are having problems with our Firestick since switching to Xfinity internet. We've had two techs out and tried everything with the internet, but streaming issues persist. We've restarted both the Fire Stick and the router multiple times. What could be the problem?

August 27th, 2023

My Facebook account has been hacked and I can't get into it. I received messages from someone claiming to be from the Facebook Help Center and later from someone claiming to be from the FBI, asking for personal information and money. I stopped when they asked for money and contacted the local RCMP. What should I do to regain access to my Facebook account and ensure my security?

January 1st, 2023

I have 3 different Roku devices in my home, but one of them is not appearing in my list of devices on the mobile app. Do I need to restart my device? The device used to appear on my list, but I’m not the registered owner; my roommate is.

November 21st, 2023

How can I change my card information to upgrade my plan, and why is my attempt to upgrade my plan still unsuccessful after updating my billing information?

October 12th, 2023