We are having trouble accessing our Ancestry account because it does not accept my password, which has been happening for the last several months. Can I talk to someone on the phone to resolve this issue? Additionally, how do I cancel the $55.00 monthly membership as the contract stated we could cancel anytime?

April 14th, 2024

I can't access my iCloud account because I no longer have the old phone number I used to set it up. How can I regain access to my iCloud account without that phone number?

September 7th, 2023

I changed my password, but when I try to buy something from the Play Store on my Samsung Flip 3, it says the password is wrong. What should I do to resolve this issue?

December 19th, 2024

I’m traveling to Denver on May 15 to see my granddaughter graduate from high school. My daughter says I need to do something to avoid long lines at the airport. A neighbor suggested TSA PreCheck. I’m 79 years old and live in Montgomery, AL, but will be flying from Birmingham. Can you tell me if it’s possible and how to do it?

February 16th, 2024

I am locked out of my Facebook account because I lost my two-factor authentication app during a phone upgrade. Facebook won't let me try to verify my identity again, and I'm unable to bypass the two-factor authentication. What can I do to recover my account, which is linked to my business pages and contains 4,000 contacts?

August 3rd, 2023