My YouTube Premium membership is not being recognized, and I am experiencing multiple advertisements despite being a Premium member. Additionally, my bank account was hacked about 2.5 months ago, which was resolved with a new card number and password. What steps can I take to resolve this issue?

April 24th, 2024

I do not have a cell phone and am trying to log into notifications. My Facebook account has been taken over by someone in Brazil. I have already paid $2.00, but they wanted an additional $56.00, which I did not authorize. I am a senior on a limited budget and cannot afford these charges. How can I recover my Facebook account and resolve the unauthorized charges?

September 25th, 2024

When I log into my YouTube app, it acts like it’s working and then it creates an error and I do not get in. Do you know what this problem would be?

February 24th, 2024

I lost my cellphone this afternoon. It is an Apple iPhone 10 in a red case. I lost it at my building, 1390 Duchess, and the last time I used it was in the lobby before getting into my daughter's car. My daughter has been calling it all afternoon, but it goes to voicemail. Is there a way to track it by phone number?

January 8th, 2023

I cannot pay for Avast service because your system recognizes me as Russian, which is not true. I am a Russian-speaking Ukrainian citizen currently a refugee in Israel. How can I correct this and use Avast services?

October 13th, 2023