I purchased TVFix but am unable to connect it to Wi-Fi. My desktop computer can see the network but says the internet is unavailable. I followed the instructions to connect TVFix to my TV and pair it with Wi-Fi, but it fails to connect. How do I enable Wi-Fi Direct on my TV to connect TVFix?

April 3rd, 2023

I was told I must have been hacked and advised to change my password. How do I do that? I have an email address linked to my account and haven't seen any tampering, but a friend reported a friend request. What website/service do I need to change my password for? Is it Facebook?

December 11th, 2024

I need to find the email linked to my Snapchat account, but I only know the username and passcode. How can I retrieve the email associated with my account?

March 10th, 2024

Didn’t get my stimulus check. My name is Mary Nicoletti, and my husband's name is Fortunato Nicoletti. We have a P.O. Box 439 in Shirley, NY 11967. On January 6th, we went to the house. What specific product are you working with? How long has this been going on with your computer? What have you tried so far? Anything else you want the Computer Expert to know before I connect you?

March 9th, 2024

I received an email that my password was changed, which I did not change. I am trying to reset my password, but I do not have a PIN. How can I reset my password if I'm not sure if I have security questions or a phone number on file?

August 19th, 2023