I seem to be getting two bills a month for automatic deductions from my bank account. Am I being billed for two Microsoft 365 accounts or is there another subscription to something else? I only need one MS365 account.

June 17th, 2024

I had a PayPal account and password, but it would not accept my old password and would not let me set a new one. I tried using a new and different credit card, but it said I already had an old account with my name, email, and address. What should I do?

February 27th, 2024

I accidentally changed the graphics settings on my computer, causing the screen to become a single color and too light to read. How do I fix this issue?

November 27th, 2024

My Facebook account was hacked and tagged. Friends advised me on Tuesday/Wednesday. I'm trying to report this to Facebook. I checked my email at 5pm and 7pm, and they appear to be OK. When I tried on the Facebook site, a name 'William David' came up to help. What should I do to secure my account and ensure no other accounts are compromised?

May 25th, 2023

I cannot go back to my first Zoom screen to schedule a meeting. I also enter on the meeting drop-in screen. What device's screen are you trying to adjust? What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far? I want to launch a meeting with a correspondent in Slovenia. I just want full activities as I had before last evening.

May 1st, 2023