I need to change the charge card our account is billed on. We had to close that card due to fraudulent charges on the card. How do I give you a new card? I have never set up an account online because I have always called and talked with an agent. We have two different vehicles. I believe the other vehicle is being charged to our Discover card. This is the card I would like to submit for this billing.

August 30th, 2023

I was placing an order online and applied a $10 reward voucher along with a gift card and credit card, but nothing happened. When I tried again, the reward voucher was missing and the gift card wasn't accepted. What went wrong and how can I resolve this issue?

March 23rd, 2024

I lost my password and don't know what it is. I want to reset it. What device or product are you trying to access? What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far?

May 12th, 2023

Someone tried to use my credit card to buy something from StockX. The fraud department declined the transaction, but I am trying to find out where it was being shipped to determine who might have used my card. The amount was $782.75, and I suspect it could be someone who was at my house last night. What should I do to investigate this further?

August 13th, 2023

I am trying to open or access my CIBC online banking account, but I am having trouble due to multiple passwords. Can you help me with the process?

February 15th, 2024