My son received an MSI computer that is in Spanish with another person's name on the login screen. It is brand new out of the box. How do I erase and start fresh?

October 22nd, 2024

I have been unable to access my Hotmail account on my business computer for two days, despite being able to log in on my other devices. I have tried resetting my password multiple times but have been unsuccessful. What can I do to regain access to my Hotmail account on this computer?

July 10th, 2024

I have been told that my subscription (Kindle/NYTimes) cannot continue due to a payment method issue. I want to follow the 4 steps provided to update my payment method and continue my subscription. Can you help me through these steps?

August 12th, 2023

I can't access my Gmail account m***@gmail.com because the linked phone number has changed due to domestic violence. I've tried to update the verification phone number and have contacted my phone provider, but they couldn't help. I've also submitted a request to Google, but haven't received a response. Is there any way to recover my account?

November 6th, 2023

My FZ200 camera is getting a System Error (Zoom) upon power up, initially correctable by powering off and on, but now constant. What can I do to fix it, and what would be the cost to repair or replace it?

May 30th, 2024