asked
I am a senior citizen with a Verizon account. I owe $670 and need to extend the payment deadline to November 1, 2021, due to changes in my government payment schedule. I am concerned about maintaining my phone service for health and safety reasons. Can you help me extend the payment deadline without losing my service?
May 25th, 2024
I need to pay for Google One but I can't sign into my Google account and my Google One subscription ends tomorrow. I know my username and phone number but not my password. What should I do to recover my account and avoid losing my data?
January 4th, 2024
I bought an iPad and need to connect it using my Apple ID from my phone. I don't remember my Apple ID and it's not working with the email account I use. How can I find or reset my Apple ID to connect my iPad?
January 27th, 2024
My friend received a Viber message from my account with a link to test Telus internet speed on October 12, which I didn't send. Is this a virus, and if so, what should I do?
December 10th, 2023
I would like to update my billing address and have a concern about unauthorized charges on my Disney+ account. How can I update my billing address and resolve the issue of unauthorized charges?
January 22nd, 2024
I bought a SpyPoint device on 10/01/21 and it worked well with the free 100 pictures. On 10/07/21, I ordered an unlimited photo package and paid for it on my iPad with my credit card. Since then, I haven't been able to get any more pictures. Why is this happening and what can I do to resolve it?
October 16th, 2024