asked

I am encountering an error message when I click on contacts in Outlook on my HP Envy desktop PC running Windows 10. The message states 'the set of folders cannot be opened. MAPI was unable to load the information from APLZOD.dll. Be sure the service is correctly installed and configured.' Additionally, I am unable to sync my business exchange emails, contacts, and calendar on my new iPad mini. I have tried removing and re-adding the iCloud account on both my desktop and iPad mini, but the issues persist. What steps can I take to resolve these issues?

September 20th, 2023

Sign Up to View Answers

Create an account to view answers and interact with the community!