I am trying to log in to my HP laptop with my password, but I get a window saying 'SimplePass Windows login information' and it says 'Access to Windows cannot be granted until you authenticate with all your required devices.' I hit OK, but it does the same thing. What should I do?

April 29th, 2024

I have Windows 10 on my laptop, but it is behaving erratically. After startup, clicking on anything in the toolbar causes the system to act as if it is restarting repeatedly, and no Windows or Microsoft-related functions work. The start icon does not respond, and Edge displays a 'class not registered' error. What could be causing this and how can I fix it?

July 20th, 2023

How do I download the YouTube MP3 converter app?

September 24th, 2023

I can't find the "Alt Gr" button on my Samsung Reading-pad with a Belkin external keyboard (model F5L170 Rev C). This prevents me from typing the "@" sign, which is needed for email addresses. What can I do to type the "@" sign on this keyboard?

March 14th, 2024

My wife works from home occasionally using Citrix to connect to her workstation with dual monitors. The mouse at home is erratic and sometimes freezes. What could be causing this issue and how can it be resolved?

December 12th, 2023