I received a notice on my PC screen from Microsoft stating my PC had become inoperative due to a virus. The message instructed me to call a number on the screen. I called the number and became suspicious of the person I spoke with. Is this the type of procedure Microsoft would use, and if not, how do I ensure my PC is safe from such scams?

August 20th, 2023

I am having issues with my Microsoft email account and have set up a new email account to receive assistance. I cannot receive text messages, so any codes or verification must be sent via my new email. How can I proceed to resolve the issue with my blocked Outlook email?

December 12th, 2023

My HP Envy laptop won't start up and displays a battery error message. It only responds when plugged in, and after the loading screen, it crashes. I've tried restarting and using the power button plus V+Windows key trick, but it still crashes. What could be causing this issue, and what steps should I take to resolve it?

September 18th, 2024

I received an email notification that someone logged into my Facebook account from a new device (iPhone 11 Pro). I didn't see the email in time to report the user, and now I want to know what was posted on my account and who the user was. How can I find out this information and secure my account?

November 21st, 2023

My iPhone 11 is frozen, and a pop-up saying 'Unable to install Numbers app, please try again later' keeps appearing, causing the rest of my phone to freeze. What can I do to resolve this issue?

June 3rd, 2023