I received a security alert on my HP all-in-one computer running iOS X, with a number to call claiming to be from Microsoft to clean up a Trojan for $299 for a 3-year plan. I declined and want to know if this is a scam and how to handle such pop-up messages in the future.

February 11th, 2024

I am communicating with a lady from Spain who does not understand English and cannot speak Spanish. I have been using Google Translate to translate messages, but it involves a lot of manual work. Is there a way to directly transfer translations from Google Translate into Skype without having to manually write everything down?

April 13th, 2024

I am unable to sign in on my MacBook because I forgot my password. When I try to reset it using the recovery utility, it doesn't match the tutorials I've seen online. I've also tried using my Apple ID, but it's not working either. What should I do to reset my password without spending a lot of money?

November 7th, 2024

My Mac running Windows 10 is having issues with syncing send/receive folders in Outlook. I've tried automatic repair, but now my Google password isn't recognized, and I received a message about a poor app attempt. Might this be a simple 'allow access' issue on Google's side?

October 16th, 2023

The tablet was accidentally locked, and we don't remember the unlock pattern. How can we unlock it?

November 22nd, 2023