I am having a security issue with my email account. When I try to sign in from another device, it asks for a code from my old disused phone. What should I do to resolve this issue?

August 10th, 2023

I placed an order on Amazon using a $100 gift card and intended to pay the remainder with a credit card, but it appears the full amount was charged to my credit card. How can I ensure the gift card is applied correctly to my order?

July 22nd, 2024

My firewall stopped my computer and a popup message indicated I have a bankers Trojan. A person claiming to be from Microsoft is currently 'fixing' my computer and has charged me $46.00. Am I being scammed, and what should I do?

December 12th, 2024

I disabled my Instagram account a couple of weeks ago and now I want to reactivate it, but when I try to log in, it says there was a problem with my request. I tried sending a link to my email, but it gives me an error. How can I resolve this issue without accessing my account?

August 8th, 2024

I have an iMac that I haven't used in over a year and I've forgotten the password. I can't sign in to update my resume. What can I do to regain access to my computer?

March 17th, 2023