Someone has taken over my Facebook account. I cannot sign in, and when I try, my picture with my daughters appears, but someone else's email is associated with it. Facebook wants to send me a code, but it will go to the intruder's email. What should I do to regain access to my account?

December 4th, 2023

I am having difficulty resetting the password for my email account. I have a phone number linked to it, but I am not logged into the account on any other devices. I have tried to open a different account, but I am still facing the same problem. What should I do to recover my account?

February 25th, 2023

I am trying to put a PIN in but I don’t currently have one. I put my credit card info in, and it used to be under my husband’s account. I changed it to my card. When I went to watch something, it said I needed a PIN. What account do I wish to put my credit card info in, and how can I set a PIN for it?

October 27th, 2023

I would like to see my mortgage balance. I have a Rocket Home Mortgage and tried to sign on to rocket.com, but I am unable to access my account. What steps can I take to view my mortgage balance?

March 10th, 2024

I ordered a 'build a head' product and cannot find the voucher number. I need help to finish my project and possibly request a refund from Groupon.

June 18th, 2023