Laura N. asked

💻  Computer

I am on MacOS Utilities and do not know which symbol to press to get my MacBook up and running again before I onsell. I have MacOS Utilities - underneath that is: Restore from time machine backup; Reinstall macOS; Get help online; Disk Utility, repair or erase a disk using Disk Utility. I only have OS X base system and cannot go any further. I was speaking to you earlier and have not got any further with following instructions. Cannot get any further than where it says to install macOS High Sierra and does not go any further. I notice there is only OS X Base System there. Does that mean anything?

October 16th, 2023

Erin M. answered

To resolve your issue, follow these steps: 1. Ensure you are following the official Apple advice for...

October 16th, 2023

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