I got a charge on my American Express Card on June 6th for $119.99 from Apple.com/Bill Internet. My wife and I share the same account but have different card numbers. What should I do to address this charge?

November 15th, 2023

I have a business account on Instagram for my party events, and I use the boosting option to promote my events. Suddenly, my business account (Ad Account) was disabled, and when I request a review, it says the account is already enabled. The issue seems to be related to payment methods, as I apparently owe 0.35 cents, which doesn't make sense since all payment methods are working fine. I added another card to try and pay, but it keeps giving error messages. Should I wait, and if the issue persists, what should I do?

March 5th, 2024

I can't back up my Apple iPhone 12 to my PC because my Apple ID has been locked for security reasons. I've tried going to an Apple dealer store, but they couldn't help and suggested I go to an Apple store, which is inconvenient due to my work schedule. How can I unlock my Apple ID without going to an Apple store?

February 6th, 2024

My magicJack has stopped working, and I'm unsure which account to use since I have multiple accounts. I paid for a 5-year subscription, but it says my subscription has expired. How can I resolve this issue and get my magicJack working again?

June 29th, 2023

I want to use a New Zealand phone in Australia, but it is locked and does not have a SIM card. I was considering buying an Australian SIM card, but it won't work because the phone is locked. What can I do to make the phone compatible with Australian networks?

October 20th, 2023