I made a purchase from Mason Kerr through PayPal, but I haven't received the item and my emails have gone unanswered. I'm concerned it might be a scam. Can you help me verify the transaction and what steps I should take next?

January 15th, 2023

I have an issue with my Comcast account where my automatic payment did not go through, and I was unable to pay online because the system indicated my card is expired, which it is not. I have been trying to contact Comcast for over an hour without success. How can I resolve this issue and contact Comcast directly?

September 19th, 2024

I am trying to change the password for my Gmail account but it won't accept the new password, even after multiple attempts. I've tried all the old passwords I can remember and have access to my Google account. I have an iPhone and my phone number and my wife's phone number are linked to the account. What steps should I follow to change the password?

June 29th, 2024

My phone said I owe $103.00 and I don't know why. I have a cell phone and a landline through Koodo, but I'm not sure what specific product I'm being charged for. I tried contacting Koodo but got no answer. I talked to them about 5 or 6 months ago because I got a new credit card and thought everything was straightened out, but it seems not. What am I paying for?

September 3rd, 2023

I don't understand what you want now. Can you provide detailed instructions on how to proceed with account recovery for a Google account, including whether to use text communication or a remote connection, and what steps to follow if the recovery email or phone number is no longer active?

February 11th, 2023