There were two withdrawals from my checking account (last four numbers: 0960) for $220.00 to Five College Learning in Retirement. I posted only one which I tried immediately to cancel (Aug 9). I was told to contact Five College Learning in Retirement directly, which I did, but now the charges appear on my checking account. I can’t afford this mistake. What should I do?

October 28th, 2023

I believe my account was hacked. My username is ***** ***** and the address on my paid account was someone else's. I want to cancel this account and all information and start back up under a new account. What steps should I take to secure my account and possibly create a new one?

February 23rd, 2023

I am having trouble scheduling a ride with Uber. They ask me to remove the destination address for a scheduled ride, and I cannot send an email. I have a new account and have never done business with them before. They will not provide their phone number in Colorado Springs, and I have been trying to schedule a ride for two days. I am deaf and use captions on my Pixel phone.

August 16th, 2023

I was trying to update my payment info on Uber, but the system keeps showing an error message and won't allow me to enter or update my card details. I need to update my payment method so I can schedule a ride. What should I do?

January 5th, 2023

I took a ride with Uber, and the one-way trip cost about $14, but the return trip cost me about $54. I haven't made any changes to my payment info or account. What could be causing this discrepancy, and how can I resolve it?

June 28th, 2024