Cheryl S. asked
I am setting up my new Roku device and am stuck at the screen where I need to enter my email address, which seems frozen. I cannot highlight the email entry area with my remote. I have a solid internet connection and have checked my email client, antivirus, and firewall settings. I have also tried setting up the account using a different email address (Gmail instead of Outlook). What should I do to resolve this issue?
April 24th, 2024
Whitney L. answered
The issue you're experiencing might be due to a software glitch or a problem with the setup process ...
April 24th, 2024
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