Ann S. asked

💻  Computer

I am trying to reset my password on my iPhone, but it has been out for 2 weeks for my email. I bought a new iPhone and was given directions to reset, but I have to wait 48 hours to prove it is me. I don't know when I last changed my password for my Apple ID, and the one I am using is probably not the current one. I have tried resetting through Apple's online account reset tool and have entered the last password I know in settings - mail - accounts. What should I do next?

September 15th, 2023

Sonya P. answered

Since you are using a Gmail account and it's a free service, there is no live support available from...

September 15th, 2023

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