Sabrina S. asked

💻  Computer

I am unable to access my Facebook account. When I try to log in, it shows that I am using an old password. When I attempt to recover my password, it does not recognize my email address or phone number listed on my account. I have tried to recover my account using ID documents, but it did not work because the birth date on my passport (1st August 1986) is different from the one on Facebook (8th Feb 1985). How can I recover my account given this discrepancy?

March 21st, 2024

Melissa W. answered

The issue you're experiencing is likely due to the discrepancy between the birth date on your Facebo...

March 21st, 2024

Sign Up to View Full Expert Answers

Create an account to view answers and interact with the community!

Sign Up with Email