I have a Lenovo G50 laptop with 8GB RAM and 1TB HDD, running Windows 10 (model 59421808). About two weeks ago, the computer started freezing, requiring a hard crash and reboot to resolve. This occurs in various applications like Word and Quicken. I haven't installed any updates in the last month. Can you help diagnose and fix the issue?

September 26th, 2024

My Gateway FX6840 computer with Windows 10 is no longer connecting to the internet. I've checked the Ethernet cable and modem, tried a USB-WiFi plugin, and attempted system restore, but nothing has worked. What should I do next?

November 20th, 2024

I am not receiving all the emails sent to me. Friends have sent me emails and they come through, but when I send emails and they respond back, I don't receive their responses. The emails are not going to spam or anywhere else that I can discover. I am using Yahoo! email service and have not installed any updates recently. I have accessed my email from my laptop and my Android phone (LG7), and I don't know what two-step verification is.

November 10th, 2023

My Lenovo laptop is stuck on a Lenovo sign with dots going around in a circle and won't open to the icons. It's now asking for a password, which I don't know. The model number I have is S1nos5b200, and it's running Windows 10. What should I do?

April 1st, 2023

I can't sign in to my Yahoo Mail account. I have gone through the steps to recover, including the robot verification. Have I been hacked? The issue started this evening, with the last incoming mail at 4:37 pm today. I get a Yahoo message asking if it's me, and I haven't installed any updates recently.

February 16th, 2024