I am unable to log in to my Facebook account. I tried to reset my password but cannot verify my identity because there is an unknown Gmail account linked to my Facebook account. There is also another Facebook account under my name with no profile picture. How do I gain access to my account and report the fraudulent account?
August 8th, 2023
My iPad was stolen. Police have arrested a suspect but an accomplice is driving somewhere with my device. Find My Device isn’t updating very quickly. How can I force an update?
October 27th, 2023
I accidentally booked two identical flights with JetBlue. I canceled one with confirmation code ALCDTL, received a cancellation confirmation, but the refund has not yet been credited to my account. Why is the refund taking so long?
August 14th, 2023
When my wife's computer was blocked and displayed a message with a phone number to call, we tried contacting Microsoft but were unsuccessful. The computer remained on for 3 hours before we shut it down. What should we be looking for or what should we do?
September 26th, 2024
I have been running a Dell firmware update on my Inspiron 3580 for hours, and it still shows 0% progress. I have turned off Bitlocker Drive Encryption as per instructions, but the update is still slow. What should I do to resolve this issue?
June 19th, 2024
I lost my bank card and have a new number. iCloud is unable to access my bank account. How can I update my credit card details on my iCloud/Apple account?
February 29th, 2024