I got a new laptop and when signing into my Microsoft account, the laptop requires setting up a PIN. However, every time I try to set up the PIN, it fails and when I try to skip it, I get kicked out and have to restart the process. I can't get into my laptop because of this issue. What can I do to resolve this?

December 14th, 2023

I am a Geek Squad member and I need a Geek Squad technician to come and clean my HP laptop computer because it is operating very slowly and I'm not sure if I have virus protection. Can I speak with someone?

October 25th, 2023

I received a verification code via SMS for my Gmail account, which is unusual. I have two-step verification enabled, and typically, I receive a code via email to my recovery email first, followed by an SMS. However, this time, I only received an SMS. Additionally, I want to know if there's a way to check if someone has logged into my Google accounts (Gmail, Drive, etc.) and what the safest security measures are to prevent unauthorized access.

August 3rd, 2023

I can’t get into my Apple account to get an app. My email is ***@******.***. I am not logged into my account on any other devices. What should I do to recover my account or change the password?

February 17th, 2023

My current Apple ID (an email address) is not being supported and I wish to change it to my recovery ID. However, I don't have another email address to use as a new recovery ID. How can I change my Apple ID and set up a new recovery ID without affecting the redirection of my emails?

February 17th, 2024