asked
I am unable to receive any emails and hitting refresh does not help. I am checking my email directly from a browser, and there are no antivirus or firewall settings blocking me. Additionally, I cannot access any pages outside the welcome page.
November 13th, 2023
My Facebook page loads up but I can't do anything on it. I last opened it 4 days ago. I don't know if I recently updated my software or Operating System (OS). Is there anything else I should know before getting help?
January 17th, 2023
My iPad is stuck in activation lock and I am unable to reactivate it. I last changed my Apple ID password 9 years ago and am not aware of where to find Apple's online account reset tool. I am 75 years old and doing my best to resolve this issue.
October 9th, 2023
My Toshiba Satellite S50-B computer turns on and shows the screen saver, but the login box does not appear even after clicking the mouse. The keyboard also does not respond. The last date shown is 21-2-18. What could be the issue and what can I try to resolve it?
January 21st, 2024
My computer went bonkers today and now I can't access anything, including my email. My old email was ***@******.*** but I don't remember my password. I tried my phone number but don't remember having security questions. What can I do to regain access to my email?
September 9th, 2024
My ASUS PRO31F laptop is not booting and displays a message to insert boot media. The hard drive is locked, and I don't know how to open it. I need to change settings and my Microsoft account. What should I do?
March 29th, 2024