My Dell laptop with Windows 11 is locked up and displaying a message claiming my IP has been hacked, instructing me to call a support number. The message won't go away. What should I do?

July 27th, 2024

I purchased a Google Play card but the Wi-Fi went down during the purchase process. Now, it says the gift card is redeemed, but I didn't get the coins and didn't spend the entire $100. What should I do?

November 5th, 2024

I need to find out what my Samsung account password is. I got a new phone and my son is trying to do a factory reset. How can I recover or change my Samsung account password?

February 18th, 2023

I’m working on a church bulletin using Publisher on a Windows work computer. Every time I try to save my work, I get an error message that another program is open, but the only program open is Publisher. This issue started yesterday. What could be causing this error and how can I resolve it?

September 9th, 2024

Our son passed away in a car accident and we need to access his Apple phone to get into his house and Tesla car. We are on his account and have his phone. How can we access his phone?

August 6th, 2023