I bought a $50 gift certificate for my grandson, but it was redeemed within minutes and I couldn't access it. I want my $50 refunded to my Amex and to close my Xbox account. How can I resolve this issue?

October 29th, 2023

I'm trying to add my son to a new device, but I can't recover his account. When I try to sign in, it tells me the password is wrong, and when I click 'forgot password,' it says there's not enough info to recover the account. I've tried this on my computer, phone, and tablet, but all give the same response. How can I recover or reset my son's account to use on his new tablet?

January 24th, 2024

I want to know my balance and ensure my phone works properly. My phone service provider is Tracfone. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

March 22nd, 2024

I'm trying to create a poll in a group chat on Facebook Messenger, but I get a 'Permission Denied' error. I have been set as a group admin, and I can create polls in other chats. How can I resolve this issue?

January 10th, 2023

I want to know why I have all these charges to my bank account. I have watched only Yellowstone on Peacock. No one else has access to my account.

September 13th, 2024