I just received my new bill and the cost for my Wave Broadband/Astound account went up by $40. What promotions am I eligible for to bring the cost back down?

August 15th, 2023

I made an order on October 27th, #4025, and was charged, but haven't received anything. The money was taken out of my bank by Sp Top Deals, and I don't have a tracking number. What should I do to resolve this issue?

April 8th, 2024

The logon logo is flashing after I connect a monitor to the machine. What Operating System (OS) are you running on your computer or device? I am using Windows 10. I connect my monitor directly to the machine, and I get the 'NightOwl' logo flashing. Does your computer have an On-Screen Display button for brightness? Yes, but it is not a computer; it is only a monitor to the NightOwl machine.

February 11th, 2024

I want to cancel my subscription to Paramount+ as I thought I did two months ago but I’m still being charged. Please cancel immediately. I have not contacted their customer support directly and do not have a confirmation of my previous cancellation attempt. How can I cancel my subscription?

October 1st, 2024

I am getting error code 506 when trying to install Creative Cloud on my Windows 10 computer. I have already enabled Developer Mode and tried modifying the registry to allow all trusted apps, but I still encounter issues. What additional steps can I take to resolve this?

July 19th, 2023