I believe my email account has been compromised by spam, and it's sending emails to my contacts without my knowledge. I haven't sent any emails out, and this is causing problems for my contacts. How can I secure my account and prevent this from happening?
July 3rd, 2024
I have a MacBook Pro running Mac OS X with Windows 7 installed for special programs and business training videos. There is no sound from videos in Windows 7, and the headphones need to be at 100% volume to get any sound. What can I do to fix this?
March 5th, 2023
Every time I boot my Windows XP PC, a Microsoft Error Reporting window pops up saying 'Some unexpected errors have happened to software you recently used.' The errors usually involve applications like 'KB2446708' and 'Software Update Microsoft .NET Framework 2.0.' What can I do about this? Is it a sign of a virus?
April 8th, 2024
My WD5000BMVV 500GB external hard drive does not show up on my Toshiba L655 Win 7 system. The indicator light is on, and Device Manager shows an error for 'WD SES Driver'. I have downloaded the driver, rebooted, and tried various troubleshooting steps, but the issue persists. What should I do next?
April 29th, 2023
I have printed material that I would like to email. How do I get it onto the computer to email?
June 17th, 2024
I received a message that my account has been blocked because someone may have used it to send out a lot of junk messages. I tried to follow the directions to reset my password but it won't let me. How do I fix this?
March 14th, 2024