Marcus C. asked

💻  Computer

I bought a Microsoft Surface Laptop Go 2 a little over a month ago and the sound hasn’t worked for 2 weeks (it can connect to speakers and wireless headphones but no sound comes out of the laptop speakers themselves). Also, once a day the screen becomes distorted and turns black for a second and comes back on. What should I do to resolve these issues, and how can I ensure I get a working replacement without sending my laptop away mid-semester?

July 3rd, 2024

Brian M. answered

The issues you're experiencing with your Microsoft Surface Laptop Go 2 are likely due to a manufactu...

July 3rd, 2024

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