asked
I bought a new PC and had all files and programs transferred to it. However, I cannot log into Excel or Word. When I try to change my password, it sends a code to my phone and then wants to send another code to my landline. Can you help me change my phone number on file?
February 21st, 2024
I would like to stop my virus protection subscription with TotalAV. I am paying 9.99 euros periodically. Could you please help me cancel this subscription?
February 16th, 2023
I factory restored one of my computers and now it won’t connect to my work network domain. I have tried joining it to the domain, reviewed IP settings, reset network settings, updated Windows, and even reset the computer again. What else can I do to resolve this issue?
January 29th, 2023
I need to change the credit card linked to my account. I am using an Apple iPad and am charged for HP Instant Ink through the mail. My computer service is through Spectrum. The card number you have is wrong. I need to give you an updated card number.
June 25th, 2023
I ordered two Super Gauge XL units as gifts for my son and son-in-law, but I've learned they already have one each. Can you assist me with a return?
May 14th, 2023
My sister died in September, and I became the next of kin. We got her iPhone, which is permanently disabled. Her cause of death is unknown, and we suspect her boyfriend may have hurt her. She took pictures to show the cops but was found dead the next morning. The cops won't listen to us. We want to get into her phone to see the pictures, but can't access it. Is there a way to get into the phone without losing her data?
September 30th, 2024