My daughter's iPhone 7 keeps saying there is a problem and won't let me look at the settings because it keeps saying an update is required to activate the phone. It was reset and now it won't let me set it back up. What can I do to resolve this issue?

April 29th, 2023

I received an email stating I was being charged $399.89 for a year of service, which I did not order. I suspect it's a scam. How can I confirm this and ensure it's taken care of?

September 19th, 2023

I am trying to log into Snapchat, but the email and phone number connected to my account are old and no longer accessible. Is there any way to log in without using a confirmation code from the old email or phone number?

November 22nd, 2024

I am unable to access my Facebook account on Chrome but can access it on my cell phone. I had multiple Facebook pages and submitted requests to delete some, keeping only one under the name Wayne Willfang (Fang) with about 65 friends. The profile image is a black horse running on a beach with some white horses behind it. What can I do to recover or change the password for this specific account?

November 29th, 2023

How can I recover my Google account if I've lost my phone and can't complete the two-step verification process?

November 9th, 2024