I am unable to scan using HP Smart due to an error (Error Code: OW_500_OWSID00001). The error message indicates connectivity issues related to account access, possibly due to using a VPN. I am using Windows 10. What steps can I take to resolve this issue?

December 19th, 2023

I received a suspicious text message from someone pretending to be Australia Post and accidentally provided my credit card details. I have since canceled the card and want to ensure my iPhone Xs is secure. Can you check my iPhone for viruses and help me secure my Apple account?

May 29th, 2024

I purchased a two-year service for 10 computers, telephone, laptop, etc., and paid with my Amex credit card. The card was accepted. How can I get confirmation of this purchase?

June 5th, 2023

I am currently in Australia visiting from the UK and bought a new phone. After transferring my data, Google didn't recognize my password and asked for 8-digit numbers I didn't set up, locking me out of my Gmail account. I need access to my emails. My email provider is Virgin Media, and the email address is a Gmail account. I haven't been asked for security questions and can't remember if I set any up. Usually, I use fingerprint authentication. Is there a way to recover my account?

August 5th, 2024

I have a Dell computer, probably 15 years old, running Windows 10. I'm trying to set up my wireless connection and I get Error 651. My network appears in the WiFi list, but I'm experiencing issues connecting. The router's internet light is flashing, and other lights are solid. I'm a novice with PCs. What could be causing this issue and how can I resolve it?

October 9th, 2023