asked
I called last Friday to make a payment of $100, but the payment wasn't processed, and now my internet is off. Can you help me?
February 2nd, 2023
I ordered a shirt that doesn't fit correctly and need a return label. I've already given a deposit and sent my charge card info. What specific steps should I take to get a return label, and is there any additional information the Computer Expert should know before helping?
March 12th, 2024
I'm trying to make a primary beneficiary designation online, but I can't find how to do it. I have the device/product handy, an HP All-in-One computer. This is a new problem; I talked to Computershare on 5/2 and they sent me the form via email, but I needed to get SS#s before I could submit it and the time expired. My shares are with Prudential Financial, Inc.
September 21st, 2023
How do I update my account?
January 18th, 2023
I received an email claiming that my Apple ID account has a restricted transaction. I haven't made any purchases, and I'm unsure if the email is a scam. The email mentions an invoice number and a delayed payment, and the credit card linked to my Apple ID has a small limit. How can I verify the authenticity of this email and check my transaction history?
June 26th, 2024
I had an account with Zoosk, end of last year and beginning of 2023. I tried to reactivate the account using an email, but I couldn't get the account to pull up and reactivate, and no one answers the customer support. What happened right before this Zoosk issue came up? Is there anything else the Computer Expert should know before I connect you? Can you try to recover my account, reset the password, or pull it up by my cell phone number?
July 4th, 2024