asked

I can no longer access my Microsoft account after a computer update. My computer is a Lenovo 80QR0015MZ. The issue started yesterday, and it seems related to Microsoft having my old professional email address despite my retirement. I cannot log in and need to reset my password, but I am unable to receive the code via SMS because Microsoft might not have my correct phone number. What can I do to resolve this issue?

March 8th, 2023

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