I have not received emails since Wednesday. I am using my iPad at home and do not use my phone for email. I have not changed any settings, but there were intermittent power issues due to lightning on Wednesday. I also have a filter set to only show unread emails, which I did not add. What could be causing this issue?

March 18th, 2024

My WhatsApp account is disabled and I don't understand why. I have checked my email and other online accounts for tampering, especially since they share the same username and password. I received a message stating that this account cannot use WhatsApp because it goes against WhatsApp's terms of service. I have not engaged in any spam, fraud, or unsafe activities. I am an educator and a social worker, and I run a non-profit organization. Additionally, my Facebook account was recently hacked and disabled. I suspect these issues might be related. What should I do to resolve these account suspensions?

May 15th, 2023

My phone was recently stolen while on holiday in Morocco. I have a temporary phone and am trying to log in, but I cannot access my two-factor authentication because Google Authenticator was on my stolen phone. The backup codes are also on my old phone. Is there any other way to help me log in to my account?

July 1st, 2023

Hi, I used a toll way last night and want to know how to pay since I'm from Canada. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

March 19th, 2024

I need to recover my Microsoft Office 365 account. I don't remember my password and it's using a defunct email address from an old employer. What steps can I take to recover my account?

April 3rd, 2023