My Facebook account has been hacked, and the hacker has changed all the contact information so I cannot reset the password. I need guidance on how to report the hack and regain access to my account.

May 20th, 2024

I just had 4 charges from Apple today for $49.97. I want to find out if they are legitimate charges or if someone has my debit card number. My son sometimes charges games but he needs me to authorize the charges because he does not have the password. Could these charges be from Apple+ for the television channel?

May 17th, 2023

I am unable to verify my Gmail account because my phone doesn't accept texts, and the 'try another way' option sent a verification code to the email I can't access. I have tried all suggested articles and have been without my main email account for over a week. I have a secondary email account I'd like to use for verification, but I can't find a way to do this. Google is not accepting my old password or the new one created a week ago. What can I do to resolve this issue?

June 23rd, 2023

I have an Arris Surfboard SB6190 modem that has been dropping connectivity every half hour. I suspect it might be an issue with the firmware or that I need a new modem. How can I distinguish between these two issues, and what steps can I take to troubleshoot and potentially fix the problem?

July 15th, 2024

I bought some Google Play cards this morning, and the person using them said one was not activated. What should I do to resolve this issue?

November 12th, 2024