asked
I can't get my new HP Deskjet 4100e to connect wirelessly with my Samsung S21FE phone. The printer is on my network, and I already have the HP Smart app installed. The printer is listed on the home page of the HP Smart app, but it says 'limited service limited.' How can I get my phone paired back up to my printer?
June 24th, 2024
My credit card was hacked and wouldn't process my renewal for Office 365. I updated the card, but nothing has happened to date and my subscription ended on 10/31. How can I get my subscription processed so I still have access to the office suite of programs?
September 14th, 2023
I purchased a 10-day international add-on for voice, text, and 250 MB of data on October 31st with an expiry on November 10th. I am currently in Hawaii, and my data isn't turned on. I want to be certain that I can turn it on without incurring additional data charges. My phone indicates that I am using T-Mobile here in Hawaii. Is this correct?
November 24th, 2023
I need to find out if Amazon has been blocked from my account and I'm having security issues. My eyesight is not good enough to read the text to recover my password online. Can I do this over the phone?
January 11th, 2023
How do I discontinue my subscription to the Tampa Bay digital issue?
October 7th, 2023
I need to cancel my 365 subscription. I have never used it and do not want to pay for it. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?
June 1st, 2023